Computer Repair – You Make the Decision

Computer repair can be confusing.

When you need your computer repaired you’re facing a lot of options and a bad choice can lead to a costly repair that you really didn’t need.

So, lets look at your choices…

Who should you ask about the repairs?

You can talk about you damaged computer with friends, a local teenager, a family member, or a neighbor. Maybe, if you feel confident and it’s a simple hardware problem, you may want to let them a try to fix it. If the problem is a virus or the internal workings of a laptop you should think twice. If these types of repairs are botched you will be facing additional cost, lost files, or even a totally useless computer. Even if you don’t feel confident with their repair skills you may get some good advice about where to take it. Our customers are always referring friends and family to Computer Genius.

I have been coming to Computer Genius for the last 6 years - Brad Butler
Kudos to Computer Genius! - Suzann Paul
The staff at Computer Genius is very knowledgeable and willing to help - Richard Springer
Job well done. Thanks so much - Norm Thompson
In updating my obsolete computer system, Lori, was extremely helpful - Mike Stuckey
My experience has been one of total satisfaction - Herb Tripp
Thank you so much for your excellent service & all of the extra care - Debra Muldoon
Computer Genius made me a wonderful gaming computer - Karen Goebel
I appreciate Computer Genius because they are honest, thorough, and knowledgeable - Sara Sprunger
I feel very fortunate to have this business in this town. - Don Ferrell
Prompt service and a through job. Friendly and affordable service! Appreciate willingness to explain what was done - Joel & Erin Drayer
The service and friendliness of the staff has always been first class. - Larry Heckber
I was very pleased with the service - Rusty Tilley
Good value for the money! - Jack Brush
These guys are great. The best service, the best price, best people I have ever had work on my computer - Ken Boehm
Exceptional service - Very trustworthy - Answered all my questions – Honestly - Tim L. Sorg
These guys are great. The best service, the best price, best people I have ever had work on my computer - Ken Boehm
I had a flash drive, which stopped working. I was fearful, because it very valuable personal and professional material - Rev Wade Turner
Service with clear instruction on how to be a more savvy computer user without being a geek - Amy Van Huisen

Is your computer is worth repairing?

This can be a hard decision if you don’t have all the information. To help you we’ll offer some free advice:

  • A free diagnostic of your primary repair and the estimated cost. You shouldn’t have to pay a diagnostic fee just to see if your computer is worth repairing. The decision to have your computer repaired is ultimately yours and you shouldn’t have to pay to decide that it just isn’t worth putting money in an old computer.
  • A free comparison of your current system  to a new system. We are a service center, not a seller of new laptops or tablets. Even so, we will tell you to go to the “big box store” and buy a new laptop instead of putting money in the old one. A satisfied customer is worth more than any single sale.
  • A free software review to determine your upgrade options. You may have certain software that just won’t work on the latest version of Windows. We can review your needs and let you know if upgrading is an option for you. In some cases, if your older software won’t work on the newer Windows, we can tell you about Microsoft’s special offers for your situation.

Call with your questions ________ 260-622-6006 ________ 800-889-1616